How to Fix the Deco Firmware 1.6.1 Issue

A recent user query highlighted a connectivity issue occurring after upgrading Deco mesh units to firmware version 1.6.1. In this case, the Deco units were operating in Access Point (AP) mode and connected via Ethernet cables. Following the firmware update, only the primary Deco unit maintained a connection, while the secondary units failed to connect to the main node.

Let’s explore the possible causes of this problem and the solutions to resolve it promptly.

Identified Causes:

• Not all Deco units have been updated to the latest firmware version.

• Signal interference from nearby electronic devices such as microwaves or wireless microphones.

• Inconsistent firmware versions among Deco units, where only one unit may have received the update.

How to Fix the Deco Firmware 1.6.1 Issue

1. Verify Firmware Update

Ensure that all Deco units are running the same firmware version. To do this:

• Open the Deco app and log in using your Deco login credentials.

• Select the Deco unit you wish to check.

• Tap on the More option and select Firmware Update to verify if it is up-to-date.

2. Use the Deco App for Troubleshooting

The Deco app provides insights into the network status:

• Log in to the app using your Deco login details.

• Check which Deco units are online and identify any that are disconnected.

• The app may also display specific error messages or suggestions for resolving the issue.

3. Reboot the Devices

A simple reboot may restore connectivity:

• Power cycle each Deco unit or reboot them individually from the Deco app.

4. Reset Non-Functional Deco Units

If rebooting doesn't help:

• Open the Deco app and remove the affected units by selecting the Remove button.

• Alternatively, perform a manual reset:

  • Locate the Reset button on the back of the Deco unit.

  • Use a pin to press and hold the button for about 10 seconds until the LED indicator changes, initiating the reset process.

Conclusion

While Deco devices are generally easy to manage and update, issues can occasionally arise, especially after firmware upgrades. This guide outlines the key reasons behind the Deco Firmware 1.6.1 problem and provides step-by-step solutions to help users restore full network functionality. Always ensure all units are on the same firmware version and use the Deco login portal through the app for seamless troubleshooting and management.